WHAT DO YOU DO WITH CUSTOMER INFORMATION?
Musicalapparel.com collects customer information in an effort to improve our customer’s shopping experience and to communicate with our customers about our products, services, and promotions. We collect information such as your name, e-mail, and postal address that you provide to us when you place an order, when you save your information with us, or when you participate in a sweepstakes, promotion, or survey. Musicalapparel.com may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order – such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases, and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Musicalapparel.com recognizes that it must maintain and use customer information responsibly.
HOW SECURE IS YOUR STORE?
The security of the information regarding your order is very important to us. Our store’s checkout system has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Our checkout system forces HTTPS for all services. The company we use regularly audits the details of implementation: the certificates they serve, the certificate authorities they use, and the ciphers they support. They use HSTS to ensure browsers interact with the checkout only over HTTPS. Our checkout is also on the HSTS preloaded lists for both Chrome and FireFox.
All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of our checkout’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Our checkout’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with our primary services (API, website, etc.).
DO YOU DISCLOSE THE INFORMATION YOU COLLECT TO OUTIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally indentifiable information except for the purpose of processing payment for products you’ve ordered and as required by law. You can be assured that all sensitive information will be handled with the utmost discretion and security. If at any time you would like us to delete any of your personal information on file, please contact customer service. Please be sure to include your e-mail address and full name.
The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age, and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our website.
If you are under the age of 13, you are not permitted to submit any personal information to Musicalapparel.com. Musicalapparel.com is intended only for users who are 13 years of age and older.
Musical Apparel does not knowingly collect any information from children under the age of 13.